Receive Feedback

On receiving feedback, here is some good advice from Eric Parsloe and Melville Leedham (Coaching and Mentoring – Practical Conversations to improve learning, 2nd Edition 2009, Kogan Page, p.129)
• Listening actively, concentrating and being receptive; this will make it easier for the giver to be honest;
• Clarifying and testing their understanding of what is being said;
• Not reacting defensively or trying to just their behaviour;
• Spending some time reflecting on the feedback received;
• Thanking the person for the feeback.